Pawveila
Privacy policy
Details you share
Enquiries collect your name, email, phone, suburb, type of care, pet details, requested dates and care notes. Club signup collects your email for Pawveila updates. Please do not include payment details, identity documents or sensitive personal information in care notes.
How we use them
We use enquiry details to respond, assess suitable care and arrange a meet and greet. An enquiry does not create a confirmed booking. Club emails are used for the updates you requested, not as permission for unrelated marketing.
Where information goes
Enquiries and club emails are stored in our own secure system. Enquiry notifications are delivered to Pawveila by our own advanced notification systems. Service providers may process information outside Australia.
External services
The homepage shows genuine Instagram posts through Behold and news photos from news providers. Our server fetches these and delivers them from pawveila.com, so those providers do not receive your connection details. Google Fonts supplies website typefaces and receives ordinary connection information. Hosting may use necessary security cookies and operational logs. We have not added advertising pixels or a marketing analytics script.
Your choices and requests
To request access, a correction, deletion or removal from club updates, email support@pawveila.com. We may need to confirm your identity before releasing or changing personal information. Some records may need to be retained for legal obligations or an ongoing care arrangement.
Keeping details protected
Personal records are not published on this website. Access is restricted, but no online service can promise absolute security. Contact us if you have a privacy concern.